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Data protection

Data protection

Find out more about the type of data we collect on this site, the purposes for which we use such data and the parties with whom we share it, if any.

We pay particular attention to respecting your privacy by securing your personal data. We are committed to an ongoing approach to protecting the data of its users and operate this platform in accordance with the applicable laws on data protection and security (Loi Informatique et Libertés no. 78-17 of 6 January 1978 as amended and the General Data Protection Regulation (EU) 2016/679 of 27 April 2016).

Treatment register

ALSACE CONSEIL COURTAGE is responsible for processing personal data.

The information about you collected on this site is processed electronically so that we can offer you our full range of services. This information is intended solely for the Alsace Conseil Courtage network of agents.
No information is collected without your knowledge. No information is passed on to companies outside Alsace Conseil Courtage.

We collect personal data (e.g. names, addresses, telephone numbers or e-mail addresses) in connection with the operation of the Internet Portal only when you provide it to us voluntarily (e.g. in a contact request, survey, etc.) and when we are authorised to process or use such data by virtue of your permission or on the basis of a legal provision.

As a general rule, we only use such data for the purposes for which you provided it to us: to answer your questions, process your requests or give you access to certain information or offers.

The data collected is intended for the authorised management departments of Alsace Conseil Courtage and, where applicable, the platform managers.
It will not be communicated, transferred or disclosed to third parties.

Certain data may be sent to third parties to meet legal and regulatory obligations. It may also be communicated, at their request, to official bodies and administrative or judicial authorities, in particular as part of the fight against money laundering or the financing of terrorism. Alsace Conseil Courtage is bound by professional secrecy regarding this data.

This data is stored in the European Union (EU) and is not transferred to any country outside the EU.

Alsace Conseil Courtage takes all reasonable measures and imposes on the website managers (as well as its service providers and hosts) the obligations necessary to ensure the security and confidentiality of your data.

Alsace Conseil Courtage takes appropriate physical, technical and organisational measures to ensure the security and confidentiality of the personal data collected, in particular to protect them against loss, accidental destruction, alteration and unauthorised access.

Your personal data will be kept for 90 days and will be used by the agents of the Alsace Conseil Courtage network.

In accordance with Regulation (EU) 2016/679 on the protection of personal data, you have the following rights over your data: right of access, right of rectification, right to erasure (right to be forgotten), right to object on legitimate grounds, right to restriction of processing, right to portability under certain conditions. You can also define instructions concerning your data after your death.

To exercise your rights, you can send a letter to the attention of the Data Protection Officer : 

  • By mail : rgpd@accourtage.com
  • By post Alsace Conseil Courtage, 8 avenue de la Marseillaise 67000 STRASBOURG

Enclose a copy of a signed identity document and proof of address for the reply.

You also have the right to lodge a complaint directly with the CNIL, 3 Place de Fontenoy, F-75007 Paris (https ://www.cnil.fr/).

We would also like to inform you of the existence of a free "BLOCTEL" system that allows you to refuse telephone canvassing. To do so, simply use the dedicated internet platform by clicking on this link: http://www.bloctel.gouv.fr.

Use of cookies

In order to make the Internet Portal's services more efficient, you are informed that the Internet Portal uses cookies or other tracers.
When you visit the Internet Portal, cookies may be installed on your terminal, subject to the choices and options that you may express at any time in accordance with this policy.

Cookies, or other similar tracers, are data used by a server to send status information to a user's browser, and by this browser to send status information back to the originating server. Examples of status information include a session identifier, language, expiration date, response domain, etc.

During their period of validity, cookies enable status information to be stored when a browser accesses different web pages or when the browser subsequently returns to the website.

Only the sender of a cookie can read or modify the information contained in it.

There are different types of cookies:

  • Session cookies are temporary and are deleted as soon as you exit your browser;
  • permanent cookies, which remain on your terminal until their lifetime expires or until you delete them using your browser's functions.

Alsace Conseil Courtage uses cookies on the website. You will find more information on this subject in our Cookie Policy. You will also find the procedure for blocking the use of cookies and the procedure for the use of data collected by cookies in anonymised or pseudonymised usage profiles.

Accesses to the site are recorded in order to produce security analysis reports and to defend against cyber-attacks.

With the exception of the IP address, no personal data will be collected or used in this context. IP addresses will only be analysed in the event of a cyber attack. Recorded data will be deleted quickly and regularly, once processing has been completed and in accordance with the retention period indicated elsewhere.

The installation of certain cookies, when their sole purpose is not to enable or facilitate communication by electronic means or when they are not strictly necessary for the provision of an online communication service at your request, is subject to your consent.

When you visit the site for the first time, you will be informed by a consent banner.

You can manage cookie functionality at any time by returning to our Cookie Policy.

In order to manage the various functions that deposit cookies (advertising, social buttons, videos, other modules inserted on web pages), the site uses a consent management IT solution called "cookiebot", which enables you to find out about the nature of the cookies deposited, to accept or reject them either globally for the entire Internet Portal and all services, or service by service.

You can also configure your browser to accept or reject cookies on a case-by-case basis before they are installed. Don't forget to configure all the browsers on your various terminals (tablets, smartphones, computers, etc.).

The configuration of each browser is different. Below you will find the main websites to help you configure your settings according to your browser:

The main websites to help you set up your smartphone:

The recording of a cookie on your terminal is essentially subject to your wishes, which you can express and modify at any time and free of charge by means of the choices offered to you by your browser software.

You can deactivate cookies via your browser, for the audience measurement cookie, to block the use of data by Google Analytics you can go to this address : https://tools.google.com/dlpage/gaoptout.

Request for deletion of your personal data

Request to export your personal data

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